Mastery of the telephone collection seems to be the most important aspect of the credit controller’s job. It is a kind of skill which rather not be ignored as it covers wide areas of:
Positive usage of the telephone
Drawbacks of the telephone recovery method
Positive attitude all through
Why should one use the telephone for debt recovery?
There are several benefits to this cause; the telephone calls are the best follow up techniques post the sending of letters. They are not very Read more [...]Continue Reading